Affordable, fully tested appliances at the New Start Highland Training and Reuse Village. Browse refurbished and new washing machines, fridges, cookers and small electrical appliances — quality checked, clearly priced, free parking.
The New Start Highland Training and Reuse Village is the first of its kind in Scotland — a community hub designed to create employment and training opportunities while focusing on repair, reuse, and retail.
ILM Highland’s concession here brings you the same trusted, locally-run service you know from our Alness store — now available in Inverness, with free parking right on site.
It’s a welcoming space to meet friends, enjoy a coffee, and shop with purpose while supporting local communities near the Caledonian Canal.
Reliable, fully tested models
Affordable and ready today
Energy-efficient solutions
Quality refurbished units
Practical and budget-friendly
Our Rescued & Ready range
Visit our Inverness shop and take your appliance home the same day.
All items can be collected on the same day from the Training and Reuse Village. We also deliver across the Highlands from Inverness.
Delivery includes free uplift of your old appliance, which will be refurbished where possible — or recycled responsibly as part of our circular economy commitment.
The Training and Reuse Village is home to a growing community of like-minded organisations — all working together to repair, reuse, and support.
A community "library of things" — borrow tools and equipment instead of buying them. From DIY and gardening tools to household equipment, saving money and reducing waste.
Open to the public seven days a week, The Yard is a welcoming café and training facility that helps people gain the skills they need to enter the hospitality industry.
A dedicated bike repair hub where staff and volunteers repair and restore bicycles, helping to keep more wheels on the road and out of landfill.
Browse pre-loved retail outlets and discover unique finds. Clothing, textiles, furniture and more — all given a second life by our repair and reuse team.
Cooking classes and hospitality training for people who want to develop skills, build confidence, and access employment opportunities in the food and drink sector.
Clothing, textiles, electricals, furniture — our skilled staff and volunteers bring items back to life at dedicated repair stations throughout the Village.
We are not just an appliance shop.
ILM Highland is a social enterprise. Every purchase helps fund essential services for older adults and people with disabilities across the Highlands.
When you shop with us, you are caring for:
People – Supporting local jobs
Place – Strengthening your community
Planet – Reducing landfill waste
The Village is more than just a shopping destination. It delivers real environmental, social, and financial benefits for Highland communities.
By encouraging repair and reuse, the Training & Reuse Village increases goods diverted from landfill by 65% each year and runs entirely on sustainable energy — solar, biomass, and EV charging.
The Village creates over 40 additional new annual trainee and employment opportunities, helping lift families out of poverty and reducing social isolation across the Highlands.
Affordable pre-loved appliances and goods help families save money on essentials, while free parking and free delivery uplift (when having an appliance delivered) make every visit as accessible as possible.
ILM Highland at New Start Highland Training and Reuse Village, 9 Carsegate Road North, Inverness, IV3 8DU
Yes. All appliances are available to view and purchase directly from ILM Highland’s concession at the New Start Highland Training and Reuse Village, open Tuesday–Saturday, 9:00am–4:30pm.
Yes. Most appliances are available for same-day collection. Everything is quality checked and clearly priced before it hits the shop floor.
Yes. We offer delivery across the Highlands from our Inverness location. Delivery includes free uplift of your old appliance, which we refurbish where possible or recycle responsibly.
Yes — parking at the Village is completely free. It’s located at 9 Carsegate Road North, Inverness, IV3 8DU, near the Caledonian Canal.
For everyone! The Village is open to the public and welcomes individuals and families looking to save money, repair and reuse, or develop new skills. There are also training and employment opportunities for all, with particular support for parents living in poverty who want to gain skills and find work.
The Training and Reuse Village received funding from Highlands and Islands Enterprise, Foundation Scotland, the Wolfson Foundation, Randal Foundation, FCC Scottish Action Fund, The Highland Council Inverness Common Good Fund, The Hugh Fraser Foundation, The Gordon & Ena Baxter Foundation, Great Glen Energy Co-op Fund, and the Gordon Fraser Charitable Trust.
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