Making a Difference in the Highlands
For over 30 years, ILM Highland has been a trusted social enterprise serving communities across Ross-shire, Sutherland and beyond. Every penny we make from recycling and retail helps fund services and support for the people who need it most.
Our Impact in 2025
collected and responsibly recycled across the Highlands
through electrical recycling — keeping our air cleaner
accessed affordable essential electricals through us
through care & repair services across Ross-shire & Sutherland
through handyperson services via self & NHS referrals
completed for testing, servicing & installations
supported across Moray, Inverness-shire, Ross-shire & Sutherland
How it all connects
You Recycle
Drop off your old electricals or book a collection to prevent them going to landfill
We Refurbish
If your item can be re-used, we refurbish it to minimise waste and footprint.
You Buy
From brand new appliances to our refurbished items, your purchase helps save energy.
We reinvest
We reinvest in our community and provide support to those in need.
Reuse saves CO₂ by extending appliance life — avoiding the energy and emissions cost of manufacturing brand new items.
Recycling with a purpose
Every electrical item you bring to us has a measurable impact. Recycling keeps harmful materials out of landfill. Refurbishing keeps resources in the community. Together, they saved over 1.4 million kilograms of CO₂ in 2025.
Supporting Communities Across The Highlands
We're here for you — and your community
Get support at home
Need help at home? Whether it’s a Telecare alarm, a handy person visit or a home adaptation — we’re here. Self-refer or ask your GP, NHS OT or Social Care team to refer you.
Refer someone
Know someone who could benefit from our services? Referrals can come directly from NHS Highland, Highland Council, Social Care partners, or from individuals themselves. Get in touch and we’ll take it from there.
Recycle with us
Anything with a plug, cable or battery can be recycled or refurbished. By recycling with ILM Highland, you directly fund our community services — it’s a circular economy that benefits everyone in the Highlands.