About Us

People, Place & Planet are at the heart of everything we do.

ILM Highland is a trusted social enterprise serving communities across the Highlands for over 30 years. With dedicated staff across all departments, we provide essential services including electrical recycling, refurbished appliances, and home safety & independence support.

What we do

We help families stay safely in their homes, access affordable essential appliances, and support our communities to recycle responsibly, learn new skills, and reduce social isolation.

We are committed to playing our part in the Fair Work Convention’s Vision, which aims for a world-leading working life in Scotland —where fair work drives success, wellbeing, and prosperity for individuals, businesses, organisations, and society. To achieve this, we are developing a workplace built on the five key dimensions of Fair Work: effective voice, opportunity, security, fulfilment, and respect. This commitment has been recognised through the awarding of the Gold Charter Award.

By combining environmental responsibility, social impact, and fair work practices, we strengthen our communities, reduce waste, and protect the Highlands for future generations.

Fair Work Statement

ILM Highland is committed to playing its part in the Fair Work Convention’s Vision that by 2025 people in Scotland will have a world-leading working life where fair work drives success, wellbeing and prosperity for individuals, businesses, organisations and society. We are therefore developing a workplace that is built on the five key dimensions of Fair Work: effective voice, opportunity, security, fulfilment and respect.

People

Putting people first

Our Care & Repair, Handyperson services and Telecare help older adults and people with disabilities remain safe, warm and independent in their own homes.

We work across remote and rural communities, making it easier for people to recycle responsibly and access affordable appliances.

Through our Repair Café and community programmes, we help people build practical skills, reduce isolation and develop confidence and purpose, while creating sustainable employment and volunteering opportunities and supporting our teams to grow and develop.

Place

Rooted in the Highlands, serving every corner

From Ross-Shire to Moray, we transform waste into valuable resources, supporting local families and strengthening the region.

By recycling electrical goods and providing affordable solutions, we help build resilient communities that are better equipped for the future.

Our work keeps resources circulating locally, creating both environmental and social value here in the Highlands.

Planet

Caring for our environment

We reduce waste by recycling electrical items and keeping them out of landfill. Where possible, we refurbish and rehome appliances, helping families make more sustainable and affordable choices.

By combining environmental responsibility with social impact, we help protect the Highlands for future generations.

Job Opportunities at ILM Highland

We are always looking for passionate, community-minded individuals to join our team. Explore current vacancies and make a difference with us.

Apply for Grants and Support​

We offer grants to assist with home adaptations and other essential services.

Contact Us

Have a question or need more information? Get in touch with our team. We are here to help. 

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