Handy Person Service

At ILM Highland, our Handy Person Service is dedicated to helping individuals over 65, as well as anyone living with a physical or mental disability, to complete small household tasks. Our service is available across Ross-shire and Sutherland, and clients can self-refer or be referred via NHS Occupational Therapy or Social Care partners.

How We Can Help

Our Handy Person Service covers a wide range of small, practical tasks around the home. Some of the services we offer include:

Installing and adjusting curtain poles, hanging new curtains, or removing old ones

Minor electrical tasks such as changing light bulbs

Putting up shelves, fitting, or adjusting door handles, in addition to installing handrails and grabrails

Adjusting doors after new carpet installations

Installing bathroom cabinets and assembling flat-pack furniture

Moving furniture within the home

Installing toilet seats, resealing around shower & bath area or resealing around kitchen sink

Minor plumbing tasks, such as changing tap washers. We do not cover larger plumbing issues

We also check for potential home hazards and can alert Social Services if necessary.

We assist with moving non-electrical items to the kerb for Highland Council’s recycling collection. For household electrical recycling, ILM Highland can assist with household electrical items through our HomeClear service.

Please note: We do not offer house removals, but we recommend contacting Newstart Highland’s removal service for any removal services. Additionally, for larger plumbing or electrical work, we can refer you to trusted specialists.

Please contact the team, who are happy to help.

Modular Ramps Installation

We also offer the installation of modular ramps in the following areas:

This service is available to individuals over 65, retired individuals, and those living with physical or mental disabilities (no age restriction). Modular ramps are a temporary solution and require referrals from NHS or Highland Council. We carry out a site survey, assess suitability, and install the ramp at a convenient time for the client.

For permanent adaptations, we recommend contacting our Care & Repair Team.

Costs & Materials

Our Handy Person Service is completely free of charge for both labour and travel, with jobs typically lasting up to 2 hours per household. Clients are encouraged to supply their own materials (e.g., light bulbs, toilet seats). However, we carry a small stock of items such as handrails, which are available for material cost.

What We Cannot Do

While we are happy to assist with many tasks, there are a few services we do not offer:

If you have any questions about the service we offer, please get in touch with our friendly team.

Contact Us

If you’re unsure whether a task is covered by our service or would like to make a referral, please get in touch with us. We’re always happy to help!

Frequently Asked Questions?

Our Handy Person Service provides assistance with a variety of small household tasks, including installing curtain poles, changing light bulbs, assembling flat-pack furniture, installing handrails, and minor plumbing work. We are here to help with practical tasks around the home to make life easier.

You can access the Handy Person Service in Ross-shire and Sutherland through self-referral or by being referred via NHS Occupational Therapy or Social Care partners. We are happy to assist anyone over 65 or those living with a physical or mental disability.

No, there is no charge for labour or travel within the areas we cover. The service is free of charge, and we encourage clients to provide their own materials. However, we do have a small stock of items available for a fee.

The Handy Person Service does not cover gardening, painting, or decorating, electrical work (which must be performed by a qualified electrician), or tasks involving working at height. For other needs, we can refer you to trusted professionals.

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