PLEASE NOTE DUE TO COVID-19 GUIDELINES AS OF 24th MARCH 2020 ILM (HIGHLAND) IS CLOSED UNTIL FURTHER NOTICE
We apologise for any inconvenience and thank you for your understanding. Please stay safe and well.
*** IMPORTANT COVID-19 ANNOUNCEMENT ***
As I am sure you are all very much aware of the current coronavirus pandemic affected many people and countries across the world, we want to reassure you that here at ILM we are continuing to operate as usual following the Public Health guidelines to protect and safeguard people’s health.
Our retail outlet selling electrical appliances remains open for business as usual 6 days a week. We are also continuing to deliver our Care and Repair as well as Handyperson services to our local vulnerable residents. Our staff are taking extra precautions to protect customers, clients as well as ourselves. We politely request that you please refrain from visiting our shop if you are experiencing symptoms (fever, dry persistent cough or shortness of breath) or have returned from overseas travel within the last 14 days, or if you have been in contact with anyone experiencing symptoms or who have returned from overseas travel within the last 14 days.
For shop sales, if you are unable to visit us we can still take payments over the phone and can deliver your items outside your home. For our community outreach services we will be undertaking specific health risk questionnaires prior to our visit to ensure nobody poses any adverse risk which could be passed on to others.
We will be keeping a very close eye on the news and advice being offered by the statutory agencies, and will make necessary adjustments as and when needed.
We appreciate your support and assistance in ensuring that we continue to provide our important services without compromising the health and well-being of our staff, clients and customers alike. Thank you for your understanding.
ILM (Highland) turns 25 years old (April 2019)
ILM (Highland) turns an impressive 25 years old this month. Over this time the social enterprise and local charity has predominantly helped to keep vulnerable people living at home for longer through its Care and Repair and Handyperson services. To date over 200,000 home repairs, telecare and adaptation jobs have been completed, which have helped over 70,000 elderly and disabled residents living across Ross-shire and Sutherland.
Both the Handyperson and Care and Repair services address social inclusion and promote independent living in Highland. These services are delivered with funding from NHS Highland and the Highland Council. A Highland Veterans Handyperson service is also delivered in Highland and Moray under the Unforgotten Forces partnership. Additional funds towards these services are made possible using positive environmental activity through the charity’s Waste Electrical Recycling service where items are sorted for reuse and refurbished for sale at affordable prices in ILM’s electrical retail outlet based in Alness. Last year alone sales of refurbished appliances reached over 700 units. ILM (Trading) that manage the retail outlet also stock and sell brand new electrical appliances at incredibly competitive prices. Retail sales have grown significantly over recent months and the company is showing no signs of slowing down. All this means fabulous news for the charity as all profits are reinvested to help deliver ILM’s core services which help to keep vulnerable people living at home for longer.
ILM (Highland) works tirelessly to provide important services that benefit the economy, community and environment of the Scottish Highlands. The current CEO, Martin MacLeod took the reins from Andy Dytch MBE in May 2018 and has worked hard to maintain ILM’s valuable role in the local area. “As a company, charity and social enterprise, I and every staff member at ILM is extremely proud and committed to do what we do for people and for the environment across Highland and Moray. We intend to keep going and keep growing and look forward to another 25 years of success”, says Martin MacLeod, CEO.
To mark the birthday celebrations, ILM is holding a series of activities which are available to follow on their popular Facebook page. There is currently a chocolate filled Easter basket competition on Facebook; the retail outlet will be running some very special deals from 15th-30th April, and on Friday 26th April from 10am to 2pm ILM (Highland) will hold a coffee morning at their office in Alness to raise funds for MFR Cash for Kids, including a fabulous raffle with prizes ranging from tickets to Landmark, a new microwave from ILM, tickets for a Balblair Whisky distillery tour as well as food hampers, bottles of whisky and gin and many more. For more information please visit ILM’s Facebook page or website.
Former ILM (Highland) CEO receives MBE (January 2019)
Local Ross-shire based charity ILM (Highland) is delighted to congratulate their former CEO Andy Dytch on his recent MBE award for his services to the community and the environment in the north of Scotland. Andy Dytch managed the company from its inception in April 1994 through to May 2017. His award was included in the Queen’s New Year’s Honours list for 2019.
ILM’s current CEO Martin MacLeod said, “We are delighted that Andy’s many years of dedicated work at ILM (Highland) have been acknowledged in this extremely prestigious way. ILM continues to make a big social impact on the communities we serve by helping vulnerable people to live independently in their own home for longer through our Care & Repair and Handyperson services. We also remain committed to environmental improvement through the delivery of our Waste Electrical and Electronic Equipment (WEEE) Recycling Service throughout the North and North-East of Scotland, as well as our Electrical Retail Outlet in Alness selling both new and reconditioned electrical appliances.”
ILM’s Chair Kirk Tudhope adds “On behalf of the Board of ILM we pass on our warmest congratulations to Andy for this well deserved recognition of his contribution. Andy was instrumental in setting up the charity and without his work we would not be able to carry out our vital work empowering people to remain in their own homes.”
ILM (Highland) is a social enterprise and registered charity which has been delivering valuable services across Highland for almost 25 years. In the year 2017-18. ILM helped over 3000 vulnerable residents. Services ranged from providing small jobs, such as changing lightbulbs and fitting grab rails, to large scale home improvements and adaptations including fitting new accessible wet rooms and access ramps. This work enables persons to remain in their own home which in turn supports the NHS and other care providers. ILM’s actions supporting the environment also helped 635 Households save £117,000 by selling refurbished goods compared to buying new.
ILM (Highland) uses student power to fuel innovation
ILM (Highland) has joined forces with the University of Strathclyde to develop innovative solutions to electrical waste, turning what would be processed for recycling into products that can be given new life and used again. ILM was delighted to welcome the University of Strathclyde students from the Department of Design, Manufacture & Engineering Management (DMEM) to their depot in Alness recently. They are working on a Recycle Design for Sustainability project with the organisation looking at new opportunities and products that can be made from electrical waste. The project was brought together by Interface, who connect businesses to academics.
Claire Weaver, ILM’s Business Development Manager, said: “We were thrilled to meet our student design team, and are really looking forward to seeing how things progress. This is an incredibly exciting opportunity to utilise young talent for design and manufacturing innovation. We can’t wait to see their concepts and prototypes; which will hopefully generate new sales to help support our charitable aims and objectives.”
ILM (Highland) is a social enterprise and registered charity, and has been delivering valuable services across Highland for almost 25 years. ILM is entirely committed to social inclusion and environmental improvement activities. ILM delivers a Waste Electrical and Electronic Equipment (WEEE) Recycling Service throughout the North and North-East of Scotland, as well as an Electrical Retail Outlet in Alness selling both new and reconditioned electrical appliances.
Electrical Appliances Shop now open all day on Saturdays
Starting Saturday 2nd June 2018
We would like to announce that our Electrical Appliances shop in Alness will now be open all day from 9am until 5pm every Saturday starting 2nd June 2018. The shop will close for lunch from 1pm until 2pm. We always stock a fantastic range of affordable new and reconditioned electrical appliances, which can be bought and taken away on the same day. Prices for large domestic appliances start from just £75. Refurbished dysons from £75. Small electrical appliances from £16. We also provide a home delivery and recycling service. All of our stock can be found on our Facebook page.
10% off all Smart TVs – May Bank Holiday Special
From Saturday 27th May until Saturday 2nd June 2018 – 10% off all Smart TVs.
***FEBRUARY FACEBOOK COMPETITION***
Voucher giveaway coming soon!
Throughout February we will be running a Facebook competition for one lucky customer to win a £50 voucher to spend in our shop, so keep an eye on our page for more details!!
October 2017: Launch of New Highland Veterans Handyperson Service
ILM Highland, in partnership with Unforgotten Forces, has launched a new Handyperson Service specifically aimed at aged armed forces veterans living in Highland and Moray. The Highland Veterans Handyperson Service provides help with small repairs and home maintenance, including home security and safety measures. This service gives aged veterans increased peace of mind and additional comfort in their homes, enabling them to live independently for longer.
Martin Macleod, Chief Executive at ILM Highland is delighted to offer this new service: “We all owe a huge amount to aged veterans living in our community, and we are genuinely very happy that we can give something back by helping with repairs and home maintenance through this service. The Highland Veterans Handyperson Service, alongside our existing Handyperson Service, offers valuable support to elderly men and women who may struggle to undertake these jobs themselves. The service will also offer referrals on a range of relevant matters which will in turn further enhance and improve their lives. We welcome requests for this service across Highland and Moray.”
Unforgotten Forces is a collaboration between 15 of the leading organisations supporting older veterans, and their families, in Scotland. Over the next three years the Unforgotten Forces consortium will deliver a range of new services and enhancements in areas including advice, access to healthcare, social isolation, respite and creative activities and events for those in care settings.
The consortium has been awarded £4 million of funding from the Aged Veterans Fund, an HM Treasury grand-giving body which distributes funding from LIBOR banking fines. The money will be used over the next three years to improve the coordination of existing provision and introduce new services aimed at supporting aged veterans.
Through the Unforgotten Forces partnership, ILM Highland will also provide referrals to services that assist with a range of matters including larger independent living adaptations and repairs; sight and/ or hearing support; emotional support; general advice and practical support; tackling isolation and loneliness; as well as financial support.
For more information please contact the Highland Veterans Handyperson Service on 01349 884774 or email email@example.com .